Support
We’re happy to help with the Epiqlo app itself.
Email
support@epiqlo.app
Email support
We read every message. Please include device model, Android version, and what you were doing when the issue happened.
What we can help with
- Installing or updating the APK
- App crashes, playback UI bugs, TV remote / D-pad issues
- How to add a source in the app
- Privacy questions about Epiqlo (see also the Privacy Policy)
What we cannot help with
- Buying, renewing, or resetting an IPTV / portal subscription
- MAC address activation on a seller’s portal
- Missing channels or “expired” accounts from your provider
- Whether a specific playlist or stream is legal in your country
Epiqlo is a player only. For account or stream problems, contact the company that sold you the service.